If and when a sensor detects suspicious activity, our trained operators act immediately to prevent crime, not just record it. That’s just a snapshot of the remote CCTV monitoring process. Let’s walk you through the rest.
The CCTV monitoring process (TL;DR)
Here’s a quick overview of what you will learn from this article on the process of monitoring cameras, detecting and deterring threats.
- Motion triggers a sensor or camera
- Monitoring centre receives an instant alert
- Trained operator checks the CCTV footage
- Audio warning is issued through speakers
- Police, keyholder, or mobile patrol are contacted if needed
- Every action is logged with timestamps for evidence
Now, let’s take a closer look at the remote CCTV monitoring process.
What is remotely monitored CCTV?
If you’re new to this topic, remote CCTV monitoring services offer the same level of security as a guard for a fraction of the price.
Altogether, the combination of CCTV cameras, motion detection and our operatives act as intruder spotting alternatives to hiring expensive security guards.
What are the benefits?
In summary, the main reason companies use CCTV monitoring is because it’s far less expensive than employing security guards.
Furthermore, it offers 24/7 surveillance for smaller companies that wouldn’t be able to afford the cost of employing onsite guards.
Lastly, with security camera monitoring, threats are detected, deterred, and dealt with in realtime.
A detailed analysis of the CCTV monitoring process
Before we get into the detail, here’s a short overview of the process we follow to catch intruders, protect sites and maintain operational continuity:
- Motion detected
- Instant alert received
- Live footage accessed
- Audio warning issued
- Response triggered
- All actions logged
Now let’s take a look at each stage of the remote CCTV monitoring process in more detail.
1. Something triggers a camera sensor
Motion sensors pick up activity in a location that should be empty. It might be a vehicle pulling into a closed depot, or someone walking near a locked gate after hours.
- Motion detectors pick up movement from people, vehicles, or heat signatures
- Common trigger zones include gates, storage areas, and car parks
- Thermal and low-light cameras ensure coverage even in darkness
- False alarms (like wildlife) are filtered out by smart settings
Example:
A solar panel field sensor triggers at 3:14am. The system detects movement along the fence line, sending a live feed to the CCTV monitoring station.
2. The alert hits the monitoring centre
Operators receive an instant notification. Operators see which camera triggered the alert, the time it happened, and where the activity occurred on site.
- Alerts display which camera was triggered and at what time
- Monitoring teams get a visual and location reference
- Sites with multiple cameras allow for quick cross-checks
- Operators are on standby 24/7, ready to respond
Example:
A perimeter camera alert appears at the monitoring centre. The operator sees it’s the northwest corner of a warehouse where a previous trespass occurred.
3. Live surveillance begins
Operators access the live footage to assess the situation. They’re trained to spot threats, not just watch a screen. Altogether, they review the camera angle, zoom in if needed, and decide what’s going on.
- Operators review real-time footage from the triggered camera
- They zoom, pan, and switch angles if needed
- They’re trained to identify real threats versus false triggers
- Immediate judgment calls help prevent escalation
Example:
Footage shows someone with a backpack loitering near a locked gate. The operator zooms in and confirms it’s not a delivery driver, and escalation begins.
4. Verbal warning is issued
If the activity looks suspicious, a live audio warning is played through on-site speakers:
“This site is under surveillance. Leave immediately. The authorities have been notified.”
This often stops criminals in their tracks.
- On-site speakers broadcast a clear, firm deterrent message
- Warnings are customised to your site or situation
- Messages can be repeated or escalated if ignored
- Criminals typically flee once they know they’re being watched
Example:
Thieves target a warehouse late at night, and approach the perimeter. A loud, live warning is issued. “These warehouses are under 24/7 surveillance. Leave immediately.” The voice echoes across the yard. Both intruders stop in their tracks and bolt it immediately.
5. Emergency response is coordinated
If someone refuses to leave, or damage is already underway, operators take action. Depending on your site’s setup, they can:
- Contact your chosen keyholder
- Dispatch a mobile security team
- Call the police with live video evidence
This all happens in real time, not hours later.
The result?
Fewer break-ins.
Faster response. And a site that’s protected round the clock, without the cost of physical guards on site.
Three examples: The CCTV monitoring process in action
1: Intrusion at a solar farm
At 11:49pm, motion sensors spot someone walking near a restricted zone. Operators issue a warning and call the response teams with live footage. There’s no need for overnight security with 24/7 solar farm remote monitoring systems. After being warned by an offsite operator, the suspect flees before thieving any solar panels.
2: Attempted break-in at a warehouse
Two individuals approach a rear shutter with tools. Live footage confirms intent to break in. A warning is played and mobile patrols are dispatched. No entry occurs, and damage is minimal.
3: Industrial site vandalism during the evening
During early evening, operators receive an alert to someone tagging graffiti near the site perimeter. They capture footage, inform the site team, and provide evidence for a successful police report.
How CCTV monitoring works: Summary
When we detect motion, we send an alert straight to the monitoring centre. Operators instantly check the live camera feed, issue a verbal warning if needed, and contact keyholders or emergency services based on what they see.
Every action is tracked and recorded.
Factors to consider
Before implementing a system, think beyond just the cameras.
- Are all key entry points and blind spots covered by sensors?
- Do you need thermal or infrared support for night-time visibility?
- Are your on-site speakers loud enough to deter intruders effectively?
- Is your escalation process clear and agreed with your provider?
- Can responders reach your location quickly if needed?
Related reading
FAQs
Is remote CCTV monitoring live or recorded?
Both. Operators watch live feeds as alerts come in and store recordings securely for later review or evidence. However, typically with CCTV monitoring, it’s more passive. Operators watch live feeds as alerts come in and store recordings securely for later review or evidence.
What types of cameras is compatible with CCTV monitoring?
We link IP cameras to a remote monitoring centre. Analogue versions may need upgrading or a hybrid recorder. The best foot forward is IP. Modern cameras, easily scalable systems.
What if there’s a false alarm?
False alarms do happen, wildlife, weather, or staff working late. Operators verify before acting to avoid unnecessary callouts. Smart systems include AI video analytics programmed to know the difference between an intruder and a falling branch.
Will I be notified if there’s a problem?
Yes. We’ll contact your nominated keyholders, site manager, or the authorities depending on the agreed escalation process. We manage threats easily, seamlessly and fast. All event logs stay safe and sent to you on request.
How fast is response time?
Operators begin viewing footage within seconds. Action, whether that’s a warning or calling emergency services, happens almost instantly.
Is this service only for businesses?
Not at all. Remote monitoring protects construction sites, farms, solar farms, car dealerships, schools, and private estates too.
Is it expensive?
It’s often more cost-effective than manned security. Costs vary by site size, risk level, and how many cameras need monitoring.
Do I need a long contract?
Most providers offer flexible terms. Some sites need short-term monitoring during refurbishments or shutdowns. Others prefer long-term peace of mind.